1. Introduction

Petal Avenue is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our store or use our website.

2. Information We Collect

We may collect the following types of information: Personal Information: Name, email address, phone number, billing and shipping addresses, and payment information when you make a purchase or create an account.

3. How We Use Your Information

We use your information for the following purposes: To process and fulfill your orders. To communicate with you about your order, including delivery updates. To respond to your inquiries and provide customer support. To send you promotional materials and newsletters (with your consent).

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with: Service providers that help us operate our business (e.g., payment processors, delivery services). Legal authorities when required by law or to protect our rights.

5. Data Security

We implement a variety of security measures to protect your personal information. This includes encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you. Request corrections to your personal information. Opt-out of receiving marketing communications. Request deletion of your personal data, subject to legal obligations.

7. Cookies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may occasionally update this privacy policy. Any changes will be communicated by posting the revised policy on our website.